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Touchmark Champions are team members who exemplify making smart decisions in all aspects of their lives to protect residents and their fellow team members.
840 SW Touchmark Way
Aaron works at Touchmark in the West Hills as a certified fitness professional in the Health & Fitness Club. He and his wife recently welcomed their second baby into their family, and Aaron’s reassuring fatherly demeanor has been a constant calming presence for his colleagues. He also proposed and led an initiative to do one exercise at the top of every hour to help his teammates maintain their fitness level and ward off stress. His co-workers describe him as strong and silent with a heart of gold. When asked what actions he takes to keep himself, residents, and fellow colleagues safe, he says:
Brittany was one of the first med techs hired at Touchmark in the West Hills. From the first day, she expressed that she wanted to grow with the community and hoped to become a Resident Care Coordinator. With dedication and determination, she quickly reached her goal. Brittany has helped many new residents and team members transition into life at Touchmark. During COVID-19, Brittany has helped audit PPE supply levels, participated in the DHS infection control audit, and has been a tremendous help with creative staffing. When asked what actions she takes to keep herself, residents, and fellow colleagues safe, she says:/p>
Sales Assistant & Move-In Coordinator Karen “Henry” Duran started with Touchmark in 2017 as a receptionist at Touchmark Central Office, then moved to the front desk at Touchmark in the West Hills when it opened in 2018. Due to her innate ability to organize workflow and work successfully with virtually any personality, Karen assumed her current role in 2019. Known affectionately as “Henry” to her co-workers, she is the critical link between retirement counselors, new residents, the business office, Building Services, Housekeeping, and moving companies for all new move ins and transfers. “Henry” has been a beacon of can-do energy in the face of changing requirements related to COVID-19 restrictions. Karen continues to earn the respect and willing cooperation from her peers and provides the move-in experience every Touchmark resident deserves. When asked what actions she takes to keep herself, residents, and fellow colleagues safe, she says:
Vilma is a caregiver who consistently goes above and beyond to WOW the residents at Touchmark in the West Hills. Even during the pandemic, she always has a smile on her face and offers encouraging words to all. One night, the Elm residents were a little sad about dining alone and missing group activities, so she put on a colorful apron and created a fun “dinner and movie night” for them. Though they were physically distanced and sitting at their own tables, they enjoyed this fun activity immensely. Vilma has a true gift of connecting with others, and she loves the residents like family. When asked what actions she takes to keep herself, residents, and fellow colleagues safe, she says: