Memory care at Touchmark in the West Hills in Portland, Oregon

Memory Care*

Touchmark’s philosophy of care is grounded in fostering whole-person wellness for all—residents, team members, and loved ones. We call our approach {FULL} Life Care for two reasons: it represents the high-quality care residents receive as well as reinforces how we truly care about those we serve.

With needs that are ever-evolving and changing, Touchmark’s approach ensures team members and residents are always supported by their peers, building upon our knowledge, and growing better together.

*Residential Care

Touchmark in the West Hills

840 SW Touchmark Way Portland, OR 97225

503-954-1640

A Supportive Environment

Touchmark offers over 45 years of experience caring for residents and supporting their families, enabling them to maintain their highest level of independence at every stage. We appreciate that every resident is unique. We call our research and experience-based health services {FULL} Life Care.

A resident and nurse walking at Touchmark in the West Hills in Portland, Oregon

“Touchmark has developed and implemented a model of care that focuses on empathy and friendship. We are motivated to enrich lives and influence with integrity. Within our memory care program, our specially trained care partners work to discover each resident’s likes, dislikes, and daily routine preferences. The {FULL} Life Care Program; focuses on each resident’s strengths and pursues creative opportunities for engagement to give them the highest quality of life possible while living at Touchmark.”

- Angela Stewart, Vice President, Clinical Services

Neighborhood Features

  • Private apartments with large, accessible bathrooms with showers, a family-style kitchen, dining area, and common area
  • Snacks and three nutritional meals daily served family-style in the neighborhood’s private dining area
  • Individually controlled thermostat and emergency call system (option of pendant)
  • Utilities and cable TV
  • Housekeeping, laundry, bed making, daily trash removal
  • Reminders for activities and tasks of daily living
  • Open sightlines for socializing and dining create a supportive, peaceful neighborhood environment, offering peace of mind for residents, families, and staff
  • Enclosed garden courtyards
A resident and caregiver at Touchmark in the West Hills in Portland, Oregon
Memory care residents with caregiver at Touchmark in the West Hills in Portland, Oregon

Unique Programming

  • In-depth initial assessment to determine each resident’s care plan, followed by recurring assessments and care conferences
  • Caring nurse aides provide personalized daily emotional support and cueing under the oversight of licensed nurses
  • Full-time team member overseeing well-trained, 24-hour caregiver staff
  • Life Enrichment/Wellness calendar with group and individual programs based on the 7+1 Dimensions of Wellness, offering therapeutic and engaging activities that stimulate the senses, including music and movement, creative storytelling, indoor gardening, dual-tasking, reminiscing, art with essential oils, etc.
  • Community partnerships and intergenerational opportunities
  • Parkinson’s disease awareness training for all team members

Environmental Features

The physical appearance of Touchmark’s health services neighborhoods are important pieces of providing Gold Standard-quality care. Touchmark reinvests in its communities through cyclical renovations, including the memory care neighborhoods.

Not only is it crucial to provide aesthetically pleasing environments for residents for their mental well-being, but these renovation projects also allow Touchmark to continuously improve and increase functionality based on the most current research and data. We use what we’ve learned over our 40+ year history to enhance our health services and stay ahead of industry standards.

Key examples of neighborhood enhancements include:

  • Open sightlines for socializing and dining create a supportive, peaceful neighborhood environment, offering peace of mind for residents, families, and staff
  • Artwork based on proven psychology for stimulation, memory recall, and wayfinding
  • Activity stations to allow residents to perform tasks that they completed daily throughout their lives
  • Ergonomic furniture for aging persons, down to the seat depth, height, and movement
  • LED lighting for a softer, more soothing lighting aesthetic as well as sustainability
  • Neutral, nature-like flooring and wall colors on the walls and floors to promote a serene environment
Common area at Touchmark community

Learn more about our unique approach to care.

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