Memory care at Touchmark in the West Hills in Portland, Oregon

Memory Care* Options

Choosing care for a loved one is not a decision any family takes lightly. Helping people who live with Alzheimer’s or other age-related dementia requires a team of compassionate, specially trained individuals who understand the importance of maintaining and building connections. Our Oak and Maple residential care neighborhoods at Touchmark in the West Hills are designed with comfortable living spaces that are easy to navigate and provide a balance of privacy and community engagement. Each neighborhood is a place to feel at home, with the peace of mind of 24-hour monitoring and available care. At every stage, your loved one deserves to live in good health with dignity and a sense of purpose. We strive to create ample opportunities every day for accomplishment, joy, and connection.

*Licensed Residential Care

Touchmark in the West Hills

840 SW Touchmark Way Portland, OR 97225


Experts in the Field

Touchmark in the West Hills is a certified Best Friends™ environment. This means team members are trained in the internationally-acclaimed Best Friends™ approach, which they use to help residents with dementia lead their best possible lives. Caregivers are paired with residents in order to form deep personal connections and relationships. Your loved one will have someone on hand who knows them as well as a friend or family member would, allowing them to be a comforting and reassuring presence.

A resident and a small child playing chess at Touchmark in the West Hills in Portland, Oregon
A resident reading at Touchmark in the West Hills in Portland, Oregon

Welcome to the Neighborhood

From color-coded hallways for easy wayfinding to an assortment of inviting menu options, our residential care neighborhoods support residents with Alzheimer’s or other age-related dementia to live well. We offer unique programming and activities tailored to the individual, including the internationally acclaimed Best Friends™ Approach. Wellness and quality of life for residents are significantly improved by good relationships built on trust. Features include:

  • Three freshly prepared chef meals daily and snacks
  • Personalized daily programs
  • Supervised outings and excursions
  • Award-winning Full Life Wellness & Life Enrichment Program™
  • 24-hour care monitoring
  • Weekly housekeeping with linen service
  • Emergency call system
  • Secured and secluded exterior courtyard
  • Functional Fitness Classes

Contact us to learn more about how we’re making a difference for people living with memory loss at Touchmark in the West Hills in Portland, Oregon.

*Licensed Residential Care

“My favorite part of working in memory care at Touchmark is that it’s such an open, honest, and accepting atmosphere. The connections truly are friendship-based.”

-Kayce Kohls, Touchmark Team Member

Early Dementia Support in Portland, Oregon

The early dementia support Elm neighborhood is designed to provide a supportive and stimulating home environment for those with cognitive impairment or the early stages of dementia who are not yet in need of a secured environment. Elm residents enjoy spacious studio apartments that respect each individual’s need for privacy and personal choice. Staff are trained in Touchmark’s person-centered care and offer a wide array of activities. A high staffing ratio provides residents with the individual cuing, redirection, and assistance needed to remain as independent as possible.

A resident from Touchmark in the West Hills in Portland, Oregon playing a guitar for another resident
Cozy lounge seating for memory care residents at Touchmark in the West Hills in Portland, Oregon

A Comfortable and Supportive Environment

Each Elm neighborhood resident receives an in-depth initial assessment to determine his or her care plan. Regular assessments are conducted thereafter to ensure all needs are met as they change. Well-trained caregiving staff members are present 24 hours per day.

  • Touchmark’s award-winning Full Life Wellness & Life Enrichment Program
  • Touchmark’s Fall Reduction and Awareness Program
  • Housekeeping, laundry, and bedmaking
  • Three daily meals served family-style in the neighborhood’s private dining room
  • Caring, licensed nurses overseeing the neighborhood
  • Personalized daily emotional support and cuing
  • Daily check-ins
  • Functional fitness classes led by qualified health care team members
  • Music & Memory℠ program
  • TimeSlips™ creative storytelling
  • Fragrance in Frames
  • Eldergrow™
  • Scheduled local transportation
  • Scheduled social and cultural activities
  • 24-hour emergency response system

Centralized Nursing Support

We have launched a new staffing program that benefits residents, team members, and families in our community. Licensed nurses overseen by the Clinical Services team at the Touchmark central office are on-call to support your local nursing team between 5 pm and 5 am every day.

These team members are:

  • Trained in evaluative care as well as all Touchmark policies and procedures
  • Licensed in all states where Touchmark communities are located
  • Equipped to advise and provide direct recommendations for staff on-site when community nurses are unavailable
  • Available for phone and video consultations with team members and residents as needed
  • In regular communication with the Health Services team in each community
  • Compiling data and performing audits to improve quality assurance
  • Able to access each community’s EMAR system

Our goal is to provide more comprehensive nursing coverage for residents and reduce community team member stress. Community contacts/nurses remain a vital part of this process. Any after-hours support is conveyed to local nurses to assist with continuously coordinated care, and local nurses are available should the need arise.

On call nurse assisting a resident.

Your Adventure Awaits