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Touchmark Champions are team members who exemplify making smart decisions in all aspects of their lives to protect residents and their fellow team members.
1000 W Century Ave
Patricia works as a front desk team member at Touchmark on West Century. As one of the first faces visitors see and voices callers hear when contacting the community, Patricia offers hope and reassurance to residents and family members alike. When asked what actions she takes to keep herself, residents, and fellow colleagues safe, she says:
I am motivated to take these actions in several ways. First, my husband has poor health and is in a high-risk health category. If he takes some risks, that is his choice. But, if he were to become sick and perhaps fatally ill because of my actions, I could not live with myself. Secondly, I want to continue my role as an active, healthy, and independent person who volunteers to make a difference in my community and the world. Lastly, I want to continue to be the FUN grandma who dresses up in costumes, goes to the playground, swims, and plays hide and seek with my grandsons. Family is critical to a full and active life.
The Touchmark Values of Integrity and Compassion are the ones that guide my life. I am so proud to say that having integrity is something that our children have learned through our actions. It is apparent in the respect they have gained in their professions and personal friendships.
Bill is a Building Services Technician at Touchmark on West Century. He is very responsive in helping residents and other team members within his community. He knows how to get things done, and always does so with a smile under his mask. When asked what actions he takes to keep himself, residents, and fellow colleagues safe, he says:
Heidi works at Touchmark on West Century as a Life Enrichment/ Wellness Coordinator. She has been essential in keeping residents’ spirits up throughout the pandemic and has stepped up to help in other areas needing extra sets of hands. When asked what actions she takes to keep herself, residents, and fellow colleagues safe, she says:
Joe works at Touchmark on West Century as a CNA and is very dedicated to providing the best care to residents possible. He leads with a positive attitude and is always willing to offer a (masked) smile and helping hand. When asked what actions he takes to keep himself, residents, and fellow colleagues safe, he says: