We are currently offering virtual tours and limited-access tours on-site. Our retirement counsellors are reaching out through phone calls, Skype, FaceTime, and other electronic means to individuals and families who have expressed interest in living at Touchmark.
In most cases, we are able to move in new residents. Each situation is reviewed, and we have implemented measures to reduce the risk for current residents and team members. Any prospective resident moving in must be symptom-free for at least the 14 days prior to move in and preferably moving directly from their home (no travel or hospitalization within the past 14 days). We do understand there are situations when new residents are discharged directly from another care center, and these will be reviewed on a case-by-case basis. If these criteria are met, movers may deliver personal belongings to the community, and Touchmark staff will set up in the resident’s new home. After moving in, new residents will be asked to quarantine for 14 days (with the potential for early release through testing).