Frequently Asked Questions
Q: What is a continuum of care in senior living communities?
A continuum of care refers to the range of services provided to residents as their needs change over time. At Touchmark, this means residents can transition seamlessly from independent living to assisted living or memory care within the same community, ensuring consistent and personalized care without the need to relocate.
Q: Are pets allowed in Touchmark senior living communities?
Yes, Touchmark welcomes pets in our independent and assisted living homes. Residents can have up to two pets, each weighing 30 pounds or less. All pets must be housebroken and well-behaved to ensure a comfortable environment for all residents.
Q: How much does it cost to live at Touchmark in Fargo, North Dakota?
The cost of living at Touchmark varies based on factors such as the type of residence, square footage, and level of care required. For detailed pricing information tailored to your needs, please contact the specific Touchmark community you're interested in.
Q: What is included in independent living at Touchmark at Harwood Groves?
A: Residents enjoy maintenance-free living, Choice Dining, wellness programs, social activities, and access to on-site amenities—all designed to support an active and engaged lifestyle.
Q: Is independent living the right choice for me?
A: Independent living is ideal for those who want the freedom of a private home with the convenience of community living. If you’re looking to stay active, meet new people, and enjoy a maintenance-free lifestyle, this may be the perfect fit.
Q: How large are the homes at Touchmark senior living communities?
A: Touchmark offers a wide variety of senior living floor plans to meet the needs of each resident. Options range from spacious studio apartments to one-, two-, and three-bedroom homes. To learn more about exact square footage and current availability, please contact your preferred Touchmark community.
Q: Can residents bring their own furniture and belongings to Touchmark?
A: Absolutely! We encourage residents to personalize their space by bringing their own furniture, artwork, and cherished belongings. Creating a familiar and comforting home environment is an important part of the transition.
Q: What happens if I need more support in the future?
A: If your needs change, our team is happy to discuss additional services and care options available at the community.
Q: My parents need more support—what steps should I take?
A: Talking to a parent about the need for more care can be one of the most difficult conversations an adult child has. Whether your parent is still living in the family home or already in a retirement setting, recognizing when it’s no longer safe is key. Our knowledgeable retirement counselors can do just what their title implies—counsel you and your family about what should come next. Call us today to get help with the conversation.
Q: How are Touchmark staff trained to care for residents?
Touchmark has been serving families since 1980, and we have developed robust programming and training certifications based on all that we’ve learned. Our training programs exceed industry practices and regulatory requirements. Touchmark University provides ongoing, companywide opportunities to share best practices and promote consistent, quality service in each community. Caregivers in our communities are professional and {FULL} Life Care-certified.
Q: How do I know if assisted living is the right fit for my loved one?
A: Assisted living is ideal for older adults who value their independence but could benefit from help with daily tasks like bathing, dressing, medication management, and meal preparation. It offers peace of mind while preserving autonomy and dignity. Our knowledgeable retirement counselors are happy to meet with potential residents and families to discuss needs and abilities to better recommend which service level may be right for you.
Q: What services are included in assisted living at Touchmark communities?
A: Residents in assisted living enjoy personalized care plans, chef-prepared meals, housekeeping, life enrichment programs, transportation, and access to 24/7 on-site support—all within an engaging and supportive community.
Q: What safety features are available in Touchmark communities?
A: Touchmark prioritizes resident safety through 24/7 team member availability, emergency call systems in residences, accessible design features, and regular wellness checks. In memory care neighborhoods, secured access and structured routines add an extra layer of protection.
Q: What’s the difference between independent living and assisted living?
A: Independent living is perfect for seniors who are active and self-sufficient, while assisted living offers support with daily living activities. Both options promote engagement and connection, but assisted living includes personalized care and more hands-on assistance when needed.
Q: How do I know if memory care is right for my loved one?
A: If memory loss is affecting your loved one’s safety, routine, or quality of life, a specialized memory care community may be the best option. Touchmark provides secure, structured environments with trained professionals who understand the unique needs of those living with Alzheimer’s disease or other forms of dementia.
Q: What makes Touchmark’s memory care different from other communities?
A: Touchmark’s memory care is built on a relationship-based approach. Our specially trained teams focus on truly knowing each resident—honoring their life story, preferences, and routines. Personalized programming and secure, homelike neighborhoods promote comfort, dignity, and connection.
Q: Can family members visit loved ones in memory care?
A: Yes! We wholeheartedly welcome family visits. Whether it’s sharing a meal, participating in an activity, or simply spending time together, family involvement is an important part of community life at Touchmark.
Q: How does memory care adapt as my loved one’s needs change?
A: Our care teams conduct ongoing assessments and regularly update personalized care plans to meet each resident’s evolving needs. From early-stage memory support to more advanced care, Touchmark ensures consistent, compassionate attention at every step.
Q: What is Touchmark’s “neighborhood living” service level?
A: Touchmark’s unique “neighborhood living” model is comprised of specialized stepping-stone areas within our communities that provide an intermediate level of support. They are designed for residents whose needs fall between levels of care—such as those transitioning from assisted living to memory care. This approach allows for smoother transitions and more personalized attention.
Q: What is neighborhood assisted living* at Touchmark?
A: Neighborhood assisted living is tailored for residents who need more daily support than traditional assisted living provides but who do not require the structure of memory care. These settings feature a higher staff-to-resident ratio, advanced care services, and a focus on maintaining dignity, comfort, and well-being.
Q: How do Touchmark’s stepping-stone neighborhoods support aging in place?
A: By offering care that adapts with changing needs—including early memory care and neighborhood assisted living—Touchmark helps residents age in place. This allows individuals to remain in a familiar environment while receiving the right level of support at each stage of life, without the disruption of relocating to another community.
*Service level names may vary by state. All Touchmark neighborhoods and service levels comply with required state and federal licensing requirements applicable at each location.